1. Information We Collect
At GoFlowCRM, we collect information to provide better services to all our users. The types of information we collect include:
A. Information You Provide to Us
- Account Information: Your name, email address, password, and business details when you sign up.
- Communication Data: Records of your communications with our support team or sales department.
- Payment Information: Billing details and credit card information (processed via secure third-party partners).
B. Information Collected Automatically
- Log Data: IP address, browser type, operating system, and the pages you visit on our site.
- Device Information: Information about the device you use to access GoFlowCRM.
- Cookies: We use cookies and similar technologies to track activity and hold certain information.
2. How We Use Your Information
We use the collected data for various purposes, including:
- To provide, maintain, and improve our CRM platform.
- To notify you about changes to our service or new features.
- To provide customer support and respond to your requests.
- To monitor the usage of our platform to detect and prevent technical issues.
- To process payments and manage your subscription.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following situations:
- Service Providers: We may employ third-party companies (e.g., payment processors, hosting providers) to facilitate our service.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
4. Data Security & Storage
The security of your data is important to us. We implement industry-standard security measures, including:
- SSL/TLS encryption for all data in transit.
- Secure data storage in world-class data centers.
- Regular security audits and vulnerability scans.
However, please remember that no method of transmission over the Internet is 100% secure.
5. Your Privacy Rights (GDPR/CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request that we correct any inaccurate information.
- The right to request the deletion of your personal data.
- The right to object to or restrict our processing of your data.
- The right to data portability.
6. Third-Party Integrations
GoFlowCRM allows you to connect third-party services (like Google Calendar, Stripe, etc.). When you enable these integrations, you are authorizing us to share and receive data from those services as per their respective privacy policies.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@goflowcrm.com
- Through our support page: Click here
